Terms of service

1. Who we are

Pullwire is run by Saas Labs LLC (“we”), see the imprint. Pullwire gives you and your software access to tools that fetch public web data, through our website, our API and our MCP server.

2. Your account and API keys

• You need an account to use the API. Give us an email address you can receive mail at.
• Keep your API keys secret. Everything done with a key of your account counts as done by you, including the credits it uses. If a key leaks, delete it in your dashboard right away.
• Pullwire is for businesses and professionals. You must be at least 18 years old to use it.

3. Credits

• Tools are paid with credits. Each tool page shows what one result costs. We charge only for results we deliver; failed requests cost nothing.
• New accounts get 2,000 free credits once. We may change or end this offer for new accounts at any time.
• Credits are not money: they cannot be paid out, transferred to another account or exchanged. Bought credits are refunded only where the law requires it. If a plan or top-up names an expiry date, that date applies.
• Prices for new purchases can change. Credits you already have keep their value.

4. Fair use

Use Pullwire the way a reasonable customer would. In particular, do not:

• try to get around our rate limits, quotas or credit checks, for example with many free accounts;
• use our tools to attack, overload or break into any website or system;
• fetch content behind a login or paywall you are not entitled to;
• use results for spam, harassment, discrimination or anything illegal;
• publish your API key or resell raw access to Pullwire without our written OK.

If an account breaks these rules or endangers our service, we may limit or suspend it. Unless the risk is urgent, we tell you first and give you a chance to fix it.

5. Websites run by others

Our tools read websites we do not control. Those sites change, slow down, block requests or go offline, and a result can be incomplete or out of date when it reaches you. We work to keep every tool running and show its current state on our status page, but we cannot promise that any third-party site or any tool is available at a given time.

6. Your responsibility for the data

You decide what you fetch and what you do with it, and you are responsible for doing so lawfully. That includes data protection law (for example the GDPR when results contain personal data, where you are the controller), copyright and database rights, and any rules that bind you towards the sites concerned. Do not use Pullwire to build profiles of private individuals or to collect sensitive personal data.

7. Our service

We improve Pullwire all the time, so tools, limits and features change. We tell you in advance about changes that take away something you rely on. We do not promise a specific uptime unless we agree on one in writing.

8. Liability

Pullwire is provided as it is. As far as the law allows, we are not liable for indirect damage, lost profit or lost data, and our total liability for any claim is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability for intent, gross negligence, injury to life, body or health, or anything else that cannot be limited by law.

9. Ending the contract

You can stop using Pullwire and ask us to close your account at any time. We can end the contract with 30 days’ notice by email, or right away for a serious breach of these terms.

10. Changes to these terms

We may update these terms. For changes that matter to you, we email you at least 30 days before they apply. If you keep using Pullwire after that, the new terms apply; if you do not agree, you can close your account before then.

11. Law and contact

These terms are governed by the laws of the State of Wyoming, USA. If you are a consumer, the mandatory protections of the country you live in still apply.

Questions about these terms: hello@pullwire.dev